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Reviews 132,180 reviews

Cool resort but Resort Pass not so cool

4.0

May 16, 2024

Hilary M.

The Hilton was a good way to kill time in the area prior to our flight home later that evening. However Resort Pass has really awful customer service. I have been trying to dispute two erroneous charges on my credit card from them and not only do they not respond via email after about a week, they also have no phone number to talk to a human about your experience. They have been incredibly unresponsive and I feel left out to dry after using their service. I dont recommend trying to contact them ...read more

Indulge in Yourself

10

May 16, 2024

Lillia H.

I came here on a solo trip from San Diego, and had a blissful day relaxing. I was in the cabana the whole day and enjoyed the spa as well. Thankful for this experience.

Great place to relax

10

May 16, 2024

Scott S.

While parking may be expensive (it is near the airport after all) the room is extremely quiet, and the hotel amenities are great. From pool to fitness center, to a relaxing room, its a great spot.

So pretty here

10

May 16, 2024

Cinthia M.

It was a peaceful experience. So many pools to choose from.

Stunning!

10

May 16, 2024

Lou A.

This resort/spa is wonderful.

Facility and pool were great

4.0

May 16, 2024

Ivey E.

But two of my credit cards were stolen by the group next to me

Fantastic location

10

May 16, 2024

Courtney M.

This was an amazing place to hang out after getting off a cruise ship and having to wait nine hours for a flight. The hotel and pool areas are clean. The staff is exceptional. Very easy to use.

Great Gym

8.0

May 16, 2024

Alexis M.

This hotel was a great option for a resort pass. I booked for the ambiance, gym, and beach access. The gym was huge for a hotel and have a wide variety of machines in great performance. Although, there was not an area to shower over before heading to the beach after the workout, there was a shower to rinse by the pool. The beach was beautiful and the food that tasty and fresh.

Great Food and Work-From-Pool Ambiance

6.0

May 16, 2024

Francesca C.

Everything we ordered tasted great and I'd love to go back to try a few more items. Overall, it was a great work-from-pool ambiance. However, the service really needs to improve. It was a slow cloudy day with only about 2-3 other parties at the pool. I tried to wave down the pool server 3x and he would look right at me and keep walking. Normally, when you arrive - the server should automatically come check in within 5 minutes. We ended up having to order our food at the bar. The girls at the bar...read more

A great spot!

10

May 16, 2024

Catherine C.

The Ace hotel is always clean, welcoming, and fun. The Alto is a wonderful escape from the City in a great location with a great menu. Staff are friendly, knowledgeable, and curate a great ambiance.