Reviews

Expansive pools, full fitness studio, excellent staff.

We had a party of 7, and the Resort Pass was affordable and appropriate for enjoying the Miami weather for a birthday celebration. It was not too crowded, so it was at a great comfort level, great food options, as well as service and amenities. Would book this ResortPass again.

Spent a day here as we had a late flight. Was a nice and relaxed environment with good facilities.

Amazing day! Great infinity pool and bar

Almost had the pool to myself!! Amazing day, amazing view, amazing amenities! Loved it !!!

Great pool and surroundings.

Clean, chic, all the amenities in the heart of Brickell. Will be returning often!

The perfect setting. Very nice and relaxing. The bartender was a sweetheart and very helpful. The pool manager “Tucker” was just rude and delivered horrible service. The kitchen messed up our order in which he took, and he did not even come by to apologize, 20 min passed and they still had not brought out the pizza. I went up to him to ask him he said tha the bartender was hand delivering it to us promptly in which he lied about. I asked him for his name he said his name was “Tucker” and did not need to disclose his last name. Just completely rude. It would of been a great experience if had we not have any encounter with this pool manager.

When I arrived, the valet were very helpful and directed me to the lobby. I had to wait in a line to check in, but the staff was very helpful and welcoming. However, when I went up to the pool level with my children the pool attendants were extremely rude. It seemed as if they did not like that I had children. Additionally, when my son asked for water the attendant intentionally made him wait and finally gave him hot water. I addressed the issue with bartender and he gave me 2 glasses of water with ice. Then, when my children asked for towels he gave them a hard time and said they could only have one, so I had to walk over and get my own. I strongly feel the staff by the pool were bothered because they didn’t like children. Also, I went with a friend and we spent $220 eating buy the pool. The food was not great and the service was delayed. I’ve been to other locations on resort pass and have had great experiences... this one not so great.. and I purchased the cabana.

Access to different things